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二零一零年三月三 - 「資訊科技教育」質詢 本人之書面質詢: 關於推動本港學校資訊科技發展的事宜,政府可否告知本會: 過去3年,按年齡、學歷和薪酬組別劃分,全港中小學每年各聘用了多少名學校資訊科技助理; 過去3年,全港中小學每年平均各有多少個學校資訊科技助理職位空缺,以及該數目佔該職位總數的百分比; 有否就學校資訊科技助理的薪酬、流失率、發展、就業前景和對資訊科技教育的影響等方面進行評估;若有,詳情為何;若否,原因為何,以及會否在日後進行有關評估; 會否考慮將學校資訊科技助理列為中小學的常設專業職位;若會,詳情為何;若否,原因為何; 鑒於有學界及資訊科技界人士不滿學校資訊科技助理的薪酬偏低及欠缺就業前景,當局有何回應及應對措施;及 鑒於教育局已按第三個資訊科技教育策略內的建議,成立了中央技術支援小組,以協助學校和教師解決推行校本資訊科技教育發展計劃時遇到的技術問題,當局有否評估該小組自成立至今的工作成效;若有,結果為何?
(轉載自: http://legco.gov.hk/yr09-10/chinese/counmtg/agenda/cm20100303.htm#q_7) 政府回覆: (節綠自: http://www.info.gov.hk/gia/general/201003/03/P201003030148.htm)
Scroll downfor English version 立法會七題:資訊科技教育 ************ 政府答覆:
主席:
(一)至(二) 教育局每年均發放經常津貼予學校作營辦之用(即未成立法團校董會學校適用的「營辦開支整筆津貼」及已成立法團校董會學校適用的「擴大的營辦開支整筆津貼」),當中包括「資訊科技綜合津貼」。基於校本管理的政策及原則,學校可按照其本身的需要,靈活調配使用其經常津貼。以一間29班未成立法團校董會的中學為例,2008/09學年的「營辦開支整筆津貼」金額約540萬元,包括「資訊科技綜合津貼」約34萬元。就有關資訊科技技術支援服務而言,學校可視乎其需要,調撥「營辦開支整筆津貼」向業界購買有關服務或直接聘請資訊科技助理。因此,本局並沒有駐校資訊科技助理的確實人數、年齡和空缺的數據。
雖然如此,本局於2008年檢討「資訊科技綜合津貼」的適用範圍及撥款額時,就學校在資訊科技教育相關活動方面的開支進行了抽樣調查,當中包括資訊科技技術人員的資歷和薪酬等資料。調查顯示,駐校資訊科技技術員的普遍學歷達中七程度以上,一般具備最少一年相關的工作經驗,月薪約為9,000元至12,000元不等,與市場薪酬水平貼近。
(三)至(五) 就資訊科技助理的薪酬、流失率或就業前景等問題,我們的評估和看法是,要能令資訊科技技術支援服務有效地支持學校的運作,而不會影響資訊科技教育的推行,學校必須就本身的需要及人力供求,因應市場薪酬水平,靈活運用津貼撥款,制定具吸引力的薪酬。
事實上,本局已按2008年檢討「資訊科技綜合津貼」的適用範圍及撥款額,把「資訊科技綜合津貼」的津貼額增加8.3%,於2008/09學年生效,每間學校因此獲增撥16,000元至25,000元。於2009/10學年,每間小學平均獲發299,000元,而每間中學則有362,000元。學校可按其認為適當的情況,靈活使用其資源,向資訊科技助理提供較優厚的薪金及福利。
我們亦認為,要資訊科技技術支援服務能有效地支持資訊科技教育的推行,把學校資訊科技助理設立為常額職位並非上策。在現行撥款安排下,學校可以運用津貼撥款,調整其學校資訊科技助理的薪酬;設立常額職位反而會令薪酬福利安排欠彈性。而且,不少學校目前向資訊科技公司購買服務,代替直接聘用資訊科技助理。此舉可令技術支援服務不受人事變動影響;設立常額職位會令學校失去這些彈性。
(六) 第三個資訊科技策略下成立的「中央技術支援」試驗計劃已於2008年12月起為學校提供服務,工作主要為熱線支援及到校支援服務。由計劃推行直至2010年1月底,以上兩項服務分別累積為153宗及122宗。學校提出的問題多以網絡問題為主,例如:伺服器的管理、病毒或黑客的入侵、網絡系統停頓等。如問題複雜,小組人員會安排到校支援,即場為學校技術支援人員提供協助及專業意見,從而增潤學校技術人員的相關知識,使他們能更有效率地解決校內類似的技術問題。
了解到一般學校對網絡管理技巧及網絡保安潛在風險的經驗不足,小組於2009年11 月推出兩項加強的服務:「學校網絡效能評估」及「學校網絡保安評估」。有關服務推出後,學校的反應熱烈。直至2010年1月底已有約85間學校申請以上兩項服務。當中的9間學校已完成有關評估,其餘學校將陸續安排進行評估。
完
2010年3月3日(星期三) 香港時間14時39分
http://www.info.gov.hk/gia/general/201003/03/P201003030152.htm LCQ7: Information technology in education *****************************************
Following is a question by the Hon Samson Tam and a written reply by the Secretary for Education, Mr Michael Suen, in the Legislative Council today (March 3):
Question:
Regarding the promotion of the development of information technology ("IT"”) in schools in Hong Kong, will the Government inform this Council:
(a) of the respective numbers of school IT assistants employed by primary and secondary schools in Hong Kong in each of the past three years, with a breakdown by age, academic qualifications and remuneration groups;
(b) of the respective average numbers of school IT assistant vacancies in primary and secondary schools in Hong Kong in each of the past three years, as well as their percentages in the total numbers of such posts;
(c) whether it has assessed the remuneration, turnover rate, development and employment prospects of school IT assistants as well as their influence on IT education; if it has, of the details; if not, the reasons for that, and whether it will conduct such assessments in the future;
(d) whether it will consider making school IT assistants permanent professional posts in primary and secondary schools; if it will, of the details; if not, the reasons for that;
(e) given that some members of the education and IT sectors are not satisfied with the low remuneration and lack of employment prospects of school IT assistants, of the authorities' response and measures to address their dissatisfaction; and
(f) given that the Education Bureau has set up a central technical support team according to the recommendation in the Third Strategy on Information Technology in Education, to assist schools and teachers in overcoming the technical problems in implementing school-based IT in education development plans, whether it has assessed the effectiveness of the team's work since its inception; if it has, of the outcome? Reply:
President,
(a) and (b) The Education Bureau (EDB) provides schools with annual recurrent grants for their operation, namely, the Operating Expenses Block Grant (OEBG) for schools yet to form an Incorporated Management Committee (IMC) and the Expanded Operating Expenses Block Grant (EOEBG) for those with IMCs. The Composite Information Technology Grant (CITG) is one of the constituent grants. Under the policy and principle of school-based management, schools enjoy flexibility in deploying their recurrent grants to suit their own needs. For instance, in the 2008/09 school year, the OEBG received by a non-IMC secondary school operating 29 classes was about $5.4 million, including a CITG of some $340,000. Depending on their needs, schools may deploy their OEBG to procure information technology (IT) technical support services from the IT sector or directly employ IT assistants. As such, the EDB does not maintain statistics on the actual number and age of school-based IT assistants or the number of vacancies of such posts.
Notwithstanding the above, when reviewing the ambit and provision of the CITG in 2008, the EDB conducted a sample survey on schools' expenditure of IT in education related activities, including information relating to the academic qualifications and remuneration of IT assistants. According to the survey, academic qualifications of school-based IT assistants were usually above Secondary seven, with at least one year's relevant working experience. Their monthly salaries were close to the market pay rates, ranging from about $9,000 to $12,000.
(c) to (e) Regarding the remuneration, turnover rate and employment prospects of IT assistants, our assessment and view are that, to ensure that IT technical support services can effectively support school operation and would not adversely affect the implementation of IT in education, schools should use their grants flexibly to offer competitive remuneration in line with the market levels, taking into account their own needs and the market demand and supply.
In fact, subsequent to the review on the ambit and provision of the CITG in 2008, the EDB increased the level of CITG by 8.3% with effect from the 2008/09 school year, resulting in an increase of provision ranging from $16,000 to $25,000 for each school. The average amount of CITG for each primary and secondary school in the 2009/10 school year were $299,000 and $362,000 respectively. If deemed appropriate, schools may use their resources flexibly to offer better pay and benefits to their IT assistants.
We do not consider the creation of permanent post for IT assistants the best way to provide effective IT technical support services for the implementation of IT in education. Under the current funding arrangement, schools are free to deploy their grants to adjust the remuneration of their IT assistants. The establishment of permanent posts will deprive schools of such flexibility. Moreover, many schools now hire services from IT companies instead of directly employing IT assistants. Such practice means that IT technical support services will not be affected by staff changes. Such flexibility will not be available if permanent posts are established.
(f) The "Central Technical Support" Pilot Scheme under the Third Strategy on Information Technology in Education has been implemented since December 2008, primarily providing schools with hotline and on-site support services. As at the end of January 2010, the cumulative number of cases for the two support services was 153 and 122 respectively. Issues raised by schools usually concern network problems such as server management, virus or hacker attack, and network system interruption, etc. For complicated problems, the central technical support team will arrange on-site support to give assistance and professional advice to school IT technicians so as to enhance their relevant knowledge and enable them to solve similar technical problems in schools more efficiently.
As schools generally lack the experience in network management and identifying potential network security risks, the central technical support team introduced two enhanced services in November 2009, namely, "School Network Performance Assessment" and "School Network Security Assessment". Since their introduction, the response from schools has been enthusiastic. As at the end of January 2010, about 85 schools have applied for the two services. Assessments have been completed for nine of them, and will be arranged for the remaining schools.
Ends/Wednesday, March 3, 2010 Issued at HKT 14:41
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